AI makes you faster at whatever you already are

Only 7.6% of working-age Ugandans use generative AI. Our stand on AI in marketing: what it is for, what it is not, and what you must know first.

AI in marketing training at Kahill Digital Marketing School, Kampala

People keep asking this school whether we are for AI or against it. It is the wrong question, and we would rather answer the right one: what is it actually for, what is it not for, and what does a marketer need to know before touching it? This is where we stand.

Short course AI for Marketing — three hours, Saturday 21 November, 20 seats. Book a seat →

Our first cohort has had four Saturdays. This week is advertising and campaigns, and an assistant will be open on somebody’s laptop before the second hour is out, because that is how the work is done now.

So let us be plain about the position. This school is not neutral on AI. We use it, we teach with it, and we think a marketer who refuses to touch it is choosing to be slower than the person they are competing with for the same job.

What we will not do is pretend it is a shortcut around knowing your work.

Start with what it is actually good at

Strip away the noise and these tools do one thing very well: they predict what should come next, from patterns in what has come before. The economist Ajay Agrawal calls it a prediction technology, and that description is more useful than most of what you will read about it, because it tells you exactly where it helps and exactly where it will let you down.

Prediction is worth a great deal in marketing. A week of work can genuinely be compressed.

It is good at

  • First drafts of captions, emails, ad copy and briefs
  • Twenty variations of a line so you can hear which one works
  • Summarising a long document, a chat thread, a month of comments
  • Sorting and labelling things you would otherwise read one by one
  • Translating and adjusting tone across languages
  • A first look at a spreadsheet of numbers
  • Saved replies for the questions you answer forty times a week
  • Turning one piece of work into five formats

It cannot do

  • Decide who your customer actually is
  • Know what your business can honestly promise
  • Tell you which number matters this month
  • Feel that a line is wrong for Kampala, or for a church, or for a funeral week
  • Take responsibility when a claim turns out to be false
  • Notice that it has just invented a statistic

Everything in the second column is judgement. It is also, not coincidentally, the part of marketing that gets people hired and keeps clients paying.

The evidence that tools alone do not pay

Nearly nine in ten organisations in McKinsey’s global survey this year use AI in at least one part of the business. That part is settled. But only 37 per cent can point to any effect on profit, and only about six per cent qualify as high performers, meaning AI accounts for a meaningful share of their earnings.

9 in 10organisations use AI somewhere
37%see any effect on profit
~6%get real value from it

What separates that six per cent is not better tools. Everyone has the same tools. Nearly three quarters of the high performers had fundamentally redesigned how the work flows around AI. Among everyone else, about one in four had.

The tool was never the hard part. The system around the tool is the hard part, and a system is exactly what most people have not got.

This is the whole reason this school teaches a five-stage system rather than a software menu. Positioning, content, distribution, capture and conversion, measurement. Put an assistant inside a system and it compounds. Put one inside a habit of posting whenever you remember to, and you get the same habit, faster.

What bad AI work costs, and who pays for it

There is a word for the output of a tool used without judgement, and it arrived last year: workslop. Work that looks finished and is hollow. Researchers at BetterUp Labs and Stanford found 41 per cent of workers had been sent it, and that each instance cost roughly two hours to sort out.

Two hours, paid by the person who received it.

In an office that is annoying. In marketing it is worse, because the person receiving it is your client, and they do not send it back for correction. They read a report full of confident numbers that do not reconcile, or a caption that could belong to any business in Kampala, and they quietly decide you are not worth the retainer. You never learn why.

That is the real risk of these tools in our market. Not that AI takes the job. That it helps somebody produce enough convincing rubbish to lose the client faster than they could have managed alone.

It rewards the people who already know things

There is a finding in this research that deserves more attention than it gets, especially from anyone starting out.

When researchers test AI assistance on writing, analysis and similar work, the people who gain most are usually the ones who were already strong. The tool steepens the slope rather than flattening it. If you know what good looks like, it gets you there faster. If you do not, it helps you produce more of what you cannot evaluate.

The economist Carl Benedikt Frey has put the long-term worry well: if organisations hire fewer juniors and train less because the machine covers the basics, they erode the very expertise needed to check the machine’s output.

Which is why our answer to a twenty-three-year-old asking whether to learn AI or learn marketing is: that is not a choice, and anyone selling it to you as one is selling you something.

We have seen this film before in Uganda

Ninety-six per cent of Ugandans live under 4G coverage. Around twenty-two per cent actually use mobile internet. The network arrived years ago; the usage did not follow, because coverage was never the thing in short supply.

The same report scores Uganda 70 out of 100 on digital government and under 10 on digital business. Our institutions went digital. Our businesses largely did not.

Access has never been our bottleneck. Capability has. AI will not be different, and it will not be kind about it.

The tools are already here, most of them free, all of them on the same phone everyone is holding. That means the advantage will not go to whoever gets access first. It goes to whoever knows what to ask for, and can tell whether what came back is any good.

What the companies building these tools can see

The people who make these systems publish their own usage data now, and it says more than any of the advertising around them.

Microsoft measured how many working-age people actually used generative AI in the first three months of this year, country by country. The global average came to 17.8 per cent. This is our neighbourhood.

CountryWorking-age people using generative AI
Uganda7.6%
Tanzania7.6%
Kenya8.7%
Rwanda7.2%
Nigeria10.1%
South Africa23.1%
Global average17.8%
United Arab Emirates70.1%

Microsoft, Global AI Diffusion, first quarter of 2026. Rwanda came last of the 46 African countries measured.

Developed countries averaged 27.5 per cent and developing countries 15.4, and over the year that distance grew rather than closed. Uganda sits at roughly one working-age person in thirteen.

Now read that as a marketer rather than as a statistic. Twelve of the thirteen people competing with you for the same job, or pitching the same business owner, are not using these tools for their work at all. You are not late. You are early, in a market that has not noticed yet.

That is a window, and windows close. South Africa is already at three times our rate, and the UAE at nine times it.

Anthropic publishes a similar picture from its own traffic, and adds something more uncomfortable. Usage tracks income almost mechanically: roughly speaking, a one per cent rise in income per head comes with a 0.7 per cent rise in usage. When they compared the second half of last year with the months before it, they found no sign of lower-usage countries catching up.

But the finding that should interest anyone learning this work is not how much these tools are used. It is how.

In countries where usage is low, people are more likely to hand over a whole task and accept whatever comes back. Where usage is high, people work alongside the tool: asking, correcting, asking again. Same software, two completely different habits.

Handing over the whole task is what somebody does when they cannot judge the answer. Working alongside it is what somebody does when they can. We teach the second one deliberately, because the first one feels like progress and quietly costs you the skill.

And OpenAI’s own study of how people use ChatGPT found something that will sound familiar to anyone teaching in this region. More than 700 million people use it weekly, about one adult in ten on earth, and the fastest growth is in low- and middle-income countries. Yet close to three quarters of those conversations have nothing to do with work.

That is exactly what we see in our classrooms. The tool is already in the hand. It is being used to word a difficult message, to help with a child’s homework, to settle an argument. The leap is not getting people to use AI. It is getting them to point it at their work, and to know what to do with what comes back.

So here is our stand

Six things we teach, and will keep teaching

  1. Use it, every day. Refusing to is not integrity, it is a handicap you chose.
  2. Never send what you cannot defend. If a client asks where a number came from and you cannot say, it was not ready to leave your laptop.
  3. The draft is the machine’s. The judgement is yours. Rewriting is not a formality, it is the job.
  4. Check it against the source. Every claim, every figure, every time. This is a habit, not a mood.
  5. Learn the fundamentals it leans on. A tool cannot give you taste, positioning sense, or the instinct that a line is wrong for this audience.
  6. Protect the client’s data. Under the Data Protection and Privacy Act, 2019, somebody’s details do not stop being theirs because you pasted them into a chat window.

What that looks like in the classroom

None of the above is a slogan we put on a poster. It is how the eight weeks are taught.

Content
The first draft comes from an assistant. The rewriting into the brand’s voice is the assignment, and it is what gets marked.
SEO and AIEO
Being found by AI engines, not only search engines. People now ask an assistant for a recommendation instead of searching for one.
WhatsApp and email
Which questions a saved reply may answer and which need a person. The sorting matters more than the drafting.
Analytics
Ask an assistant to read your numbers, then check every line it gives you against page insights, the chats and the mobile money statement.
Capstone
Real work for a real owner, defended out loud. No assistant can do that part for you, which is rather the point.

And for people already doing this work who do not need eight Saturdays to reach the top layer, there is a session of its own.

Short course · 3 hours · online

AI for Marketing

Saturday 21 November 2026 · 9:00am – 12:00pm EAT · 20 seats

  • Where AI helps across the five stages, and where it quietly costs you
  • Your own prompts, built and saved, for the three jobs you repeat weekly
  • Getting output that sounds like your brand and not like everybody else’s
  • The checking habit, practised until it is automatic
  • What stays human, and why that is where your money is

UGX 350,000, 70% to hold your seat and 30% on the day. Send AI on WhatsApp to +256 706 757 523. Booking closes Thursday 19 November, or when the twentieth seat goes. Running a team? Send TEAM and we will teach it in-house on your own accounts.

One sentence, if you remember nothing else

AI makes you faster at whatever you already are. If you are a careful marketer who understands the business behind the page, it will multiply that. If you are guessing, it will help you guess at ten times the speed, in better English, with more confidence, for a client who is already drafting the message that ends the contract.

Learn the work. Then let the machine carry what it is good for.

Where these numbers come from

  • McKinsey, The State of AI, global survey, 2026 — adoption, profit impact, high performers and workflow redesign.
  • BetterUp Labs and Stanford Social Media Lab, reported in Harvard Business Review, 2025 — “workslop”, its prevalence and the cost in rework.
  • World Economic Forum, 2026 — judgement work, AI as a prediction technology, and Carl Benedikt Frey on eroding expertise.
  • World Economic Forum, Future of Jobs Report — analytical thinking as employers’ top core skill.
  • GSMA, reported 2026 — Uganda’s 4G coverage against actual mobile internet use, and its digital business score.
  • Microsoft, Global AI Diffusion, first quarter 2026 — share of working-age people using generative AI, by country.
  • Anthropic, Economic Index reports, 2025 and 2026 — usage against income, the lack of convergence between countries, and the difference between delegating a task and working alongside the tool.
  • OpenAI with the National Bureau of Economic Research, How People Use ChatGPT, 2025 — weekly users, growth in low- and middle-income countries, and the share of use that is not work.

Kahill Digital Marketing School trains digital marketers online across Uganda and beyond, and works with the businesses hiring them. school.kahillinsights.com

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